From today's Knit and Tonic:
"I also want to thank you for that LYS owner. Now, I know I must not have the patience someone like You has, and obviously not like the Owner, but I need to thank you for her. I know I complain about her policies time and again, but honestly and truly, thank you."
"...I mean, when that woman, the one who brought in at least four full bags of yarn and junk and old patterns from a chain store of all things. The one who dumped the lot on the counter and all over the floor? Notice how the owner didn't pull out a squirt gun when, after the customer finally settled in, and declared: 'I have a few projects You need to help me with..,' ...Did you notice the owner; she didn't even hiccup?"
How true this is, my friends.. how true.